Make every touchpoint better and more valuable, both for the consumer and your institution
Financial services is a high-consideration category, especially when someone is looking for a new institution that can grow with them, provide wellness and security as they go through the stages of life. We can help you find people that are a good fit for your institution, and create connected experiences that deepen relationships, ultimately creating a long-lasting mutually beneficial relationship.
THE MOST IMPORTANT THING FOR YOUR INSTITUTION IS
Source: LendingTree, The Financial Brand, Gallup
Vice President of Product Management, Card Solutions
Create and cultivate meaningful customer relationships
74% of consumers surveyed will switch providers after a poor contact center experience
Source: CallMiner Churn Index, May, 11, 2020
SEE HOW WE’VE HELPED BANKS AND CREDIT UNIONS GROW THEIR BUSINESSES:
2022 TrendWatch: Top 5 Financial Services Marketing Trends
We asked 444 financial services professionals from banks and credit unions and nearly 7,000 consumers about their goals, priorities, expectations and experiences, from check ordering to online and mobile banking to privacy. Vericast experts discovered critical gaps in five key banking trends that are transforming the industry.
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